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Guides

Guides for running a healthy community

Practical, jargon-free writing for the people who keep membership organizations running. We publish a guide when it is finished, and list nothing before that.

Definition

What is a member roster?

A member roster is the authoritative list of the people who belong to an organization, with each person's status, tier and join date. It is not a shift roster or a staff schedule.

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More guides are being written — on moving off spreadsheets, on dues models members do not resent, and on running events people show up to. They will appear here as they are published.

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